All returns and exchanges must be accompanied with a Return Merchandise Authorization number (RMA number). Please contact us for a RMA number prior to sending your package. Titanium Micro will not accept packages without prior authorization and a RMA number.
Send return packages to:
Titanium Micro
Attn: (RMA Number)
15815 Monte St., Ste. #F103
Sylmar, CA 91342
RMA numbers are valid for only 10 business days. Packages must be received by us within 10 business days after the RMA number has been issued. Packages received after 10 business days will not be accepted and the warranty period will be considered voided and cancelled
All packages being shipped to Titanium Micro must have a valid tracking number that is with a major courier such as DHL, UPS, FEDEX, or USPS.
*RMA processing time is 7-10 business days once the package has been received.
Please contact us if you have any questions.
E-mail: RMA@titaniummicro.com
Telephone number: +1 (877)-PMG4YOU